LifeRock™ begins as a sunlit piece of Pleistocene era seafloor thriving with living creatures. Over the next 100 millennia and the retreat of the ocean, this ancient piece of seafloor, now well inland, has formed a pure, aragonite-bearing rock. This clean base rock is 97% calcium carbonate with minor and trace elements such as strontium, magnesium, and barium. This base has an amazing 50% void space which will provide residence for billions of water-purifying bacteria. LifeRock™ is infused with bacteria using AragAlive™ technology which results in a reduction of traditional cycling times. Each piece of LifeRock™ has multiple engineered aragonite coatings that not only maintain the extensive macro-and micro- porosity but yield the soft muted colors of a living reef. LifeRock™ is a superior rock of true marine origin without hitchhikers, organics, or algae. No curing is required. With LifeRock™ you will get the look of an established reef from Day 1.
Payment & Security
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In the event that the products or parts of the products are damaged, defective or faulty (through no fault of customer), FNM shall, at its discretion:
• Replace the same products or part(s) due to manufacturing fault.
• Customer notifies FNM their intention to return the products within 3 days of the delivery or deemed delivery of the products to customer; and • Customer returns the products or part(s) thereof to FNM in their unused & undamaged condition, and original packing to such collection point designated by FNM; and must be accompanied with the sales invoice with the date of purchase and a brief description of the fault of the product(s). • FNM agrees to such return of the products or part(s) thereof by customer. • Customer shall bear all delivery charges in relation to the return of the Products or part(s) thereof to the collection point designated by FNM.
All our goods sold are non-exchangeable and non-returnable.
Local Return Policy Return of products will be arranged with FNM.
Overseas Return Policy Customer has to return the said faulty product(s) and bear the return freight charges. Upon receipt of the faulty product(s), FNM will send the replacement product(s) via mail. Normal delivery lead time applies.
Cancellation of Order There shall be no cancellation of or changes to customer’s order (upon submission of customer’s order and/or acceptance of customer’s order by FNM) without FNM written consent to the same. Customer undertake to indemnify FNM for any loss, damage, cost or expense (including but not limited to cancellation fees, warehousing/storage expenses, bank administration charges and shipping/handling expenses) suffered or incurred by FNM as a result of such cancellation of or changes to customer’s order. Customer hereby acknowledges that FNM shall incur such loss, damage, cost or expense in the event of any cancellation of and/or changes to customer’s order. Customer shall (without prejudice to any right or remedy available to FNM under the Terms and Conditions or general law) reimburse FNM such loss, damage, cost or expense on first demand by FNM. FNM further reserves the right to suspend the performance or any of its obligations under the Terms and Conditions until Customer indemnifies FNM accordingly.
Cancellation charge will be 5% (incl. GST) of the amount to be refunded.
If you have applied discount/promo code to the order, the discount/promo code cannot be re-used once the order is cancelled.